Inside CIMA: Strategy-first. ROI-obsessed.

We follow a defense-in-depth approach: encrypted transit (HTTPS/TLS), hardened hosting, role-based access control (RBAC), least-privilege principles, and routine security updates. Access is logged and reviewed.

We use reputable cloud providers with strong physical and network security. Only authorized team members with a business need can access project data, and all access is authenticated and logged.

We follow industry best practices and client-driven requirements. Typical controls align with principles in GDPR/CCPA, data minimization, user consent, and secure processing. We can support vendor questionnaires upon request.

Yes, as needed for hosting, analytics, and delivery. We evaluate vendors for security posture and review their DPAs/terms. A current list can be provided on request as part of our Security Pack.

We maintain an incident response playbook covering identification, containment, remediation, and communication. To report a vulnerability, email [email protected].

We retain only what’s necessary to deliver services and meet legal obligations. Upon project completion or client request, data can be exported and securely deleted per agreed timelines.

Yes—regular backups, version control, and restore testing. We plan for continuity and disaster recovery with cloud-based redundancy where applicable.

We apply AI tools with client consent, prioritize privacy, and avoid training public models on proprietary client data. Outputs are reviewed by humans and governed by client requirements.